Maintenance

Emergency Maintenance Requests and Repairs

In the event of a maintenance emergency, please call (800) 274-5053.

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The Community Housing Network Maintenance Department responds to all emergency maintenance requests as soon as possible and within 24 hours. Our phone is covered by an answering service during non-business hours. Our answering service will contact our on-call maintenance person who will respond to your request as soon as possible.

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The following maintenance issues are classified as emergency requests:

• Access to unit requested by police, fire department, emergency squad

• Air conditioning not working if temp. is above 85 Fahrenheit

• Break-ins - also call 911

• Broken or frozen pipes

• Broken or inoperable smoke detector

• Broken windows

• Fire - also call 911

• Gas leak - also call Columbia Gas (1-800-344-4077)

• Kitchen or basement drain backed up

• Major appliance not working, including the garbage disposal

• Natural disaster - damage caused by wind, storm or fire

• No heat, if the outside temperature is below 40 Fahrenheit

• No water or no hot water

• Power failure - also contact AEP (1-800-277-2177)

• Resident locked out of apartment (you may be charged for this service)

• Sewer backup (toilet stopped up or overflowing).

• Water leaks or flooding (including roof leaks)

For other emergencies, please call 911 or appropriate support services (e.g. case manager, resident manager or on-site staff) and notify CHN at 487-6700.

Please call 614-487-6778 for any extermination requests.  Also refer to www.centralohiobedbugs.org for ways to prevent bed bugs and how to get rid of them if you have them.