
Maintenance
Emergency Maintenance Requests and Repairs
In the event of a maintenance emergency, please call (800) 274-5053.
The Community Housing Network Maintenance Department responds to all emergency maintenance requests as soon as possible and within 24 hours. Our phone is covered by an answering service during non-business hours. Our answering service will contact our on-call maintenance person who will respond to your request as soon as possible.
The following maintenance issues are classified as emergency requests:
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Access to unit requested by police, fire department, emergency squad
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Air conditioning not working if temp. is above 85 Fahrenheit
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Break-ins - also call 911
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Broken or frozen pipes
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Broken or inoperable smoke detector
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Broken windows
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Fire - also call 911
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Gas leak - also call Columbia Gas (1-800-344-4077)
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Kitchen or basement drain backed up
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Major appliance not working, including the garbage disposal
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Natural disaster - damage caused by wind, storm or fire
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No heat, if the outside temperature is below 40 Fahrenheit
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No water or no hot water
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Power failure - also contact AEP (1-800-277-2177)
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Resident locked out of apartment (you may be charged for this service)
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Sewer backup (toilet stopped up or overflowing).
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Water leaks or flooding (including roof leaks)
For other emergencies, please call 911 or appropriate support services (e.g. case manager, resident manager or on-site staff) and notify CHN at 487-6700.
Please call 614-487-6778 for any extermination requests. Also refer to www.centralohiobedbugs.org for ways to prevent bed bugs and how to get rid of them if you have them.